AMAZON VIRTUAL CUSTOMER SERVICE
Amazon's central goal is to be the most client centered organization by a wide margin: the Client care group is at the front of this front. Amazon is continuously searching for individuals who are eager to be a piece of genuinely novel client support.
The ideal competitor will exhibit a complete enthusiasm for clients, and the drive and desire to make Amazon's Italian client experience the best on the planet.
The Client assistance Partner (CSA) will complete his work in teleworking mode, at his home/home .
At Amazon we accept that consistently is the principal day: go along with us in making web based business history for Italian clients!
• Answer quickly to client inquiries, successfully and immediately, utilizing our product stage to speak with clients by telephone, talk and email
• Do the most extreme to lessen client exertion, likewise utilizing presence of mind to do of special activities, when expected by the circumstance
• Handle cases with the enthusiasm and consideration important to tackle every issue totally, even if there should arise an occurrence of high work volumes
• Show compassion, to regard every client as a companion, and perceive that every client is novel.
• Report repeating issues, so they can be settled for all clients, for the last time
• Guarantee reliability and regard for work shifts, to guarantee sufficient inclusion of administration hours
• Accurately follow organization techniques, keeping a demeanor positive and expert in all circumstances, and addressing Amazon properly
• Consideration and energy for client the board
• Great relational abilities both verbal and composed, with a solid inclination for critical thinking and independent arrangement finding
• Capacity to collaborate actually with help administrations, outreach group, satisfaction focus and different divisions
• Capacity to rapidly adjust to change and have the right need to get going in dealing with client demands
• Accessibility at your home of a space to commit to work (room with work area and window - photos will be required)
• Electrical framework at your home as indicated by guidelines
• Accessibility at your home of a Web network with 20Mbps or higher
• One year experience collaborating with clients, either face to face or through a contact place
• Secondary school confirmation
• Information on email programming and Web program, great composing speed
• Three years experience in a Contact Place
• Great information on the English language
Work accessible to the incapacitated
Amazon is an equivalent open door business.
We unequivocally accept that having variety in the labor force is basic to our prosperity.
decisions in the determination processes depend on your experience and abilities.
We esteem your energy for finding, concocting, streamlining, and fabricating.
By presenting your resume and related data, you approve Amazon to submit and store this data in the Amazon Gathering of Organizations' enlistment data set, and course it to assess your capabilities for this or different positions.